Colorado, Maryland, and Texas customers: View information about addressing complaints regarding our money services business. Cards are distributed and serviced by InComm Financial Services, Inc., which is licensed as a Money Transmitter by the New York State Department of Financial Services. and District of Columbia everywhere Visa debit cards, Debit Mastercard or Discover cards are accepted. Vanilla Bill Payment Prepaid Mastercard is issued by The Bancorp Bank pursuant to license by Mastercard International Incorporated. Vanilla Bill Payment Prepaid Visa Cards are issued by TBBK Card Services, Inc. How Can You Add Money To Your One Vanilla Visa Card Have an old gift card you undoubtedly really like but it is very all out of money the Check Onevanilla Balance and. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated. or Sutton Bank pursuant to license by Mastercard International Incorporated. Vanilla Mastercard® Gift Cards are issued by The Bancorp Bank, MetaBank, N.A. Vanilla Discover® Gift Cards are issued by The Bancorp Bank, Member FDIC. See the back of your card for issuing bank. or Sutton Bank, pursuant to a license from Visa U.S.A. Vanilla Visa® Gift Cards are issued by TBBK Card Services, Inc., MetaBank®, N.A. Vanilla Gift does not accept payment methods with addresses from the states of AZ or NM for orders equal to or greater than $1,000 within a 24-hour period for Gift Cards or Business Gift Cards. Vanilla Gift does not accept payment methods with addresses from the state of HI for Gift Cards. Gift Cards are not available for sale to HI residents. Only credit, charge, and debit cards as well as fully registered and approved general purpose reloadable cards may be used to make purchases on the site. Most of the time, you can find the toll-free number at the back of your card. You can also try calling the gift card issuer to check your balance quickly. Click Check Balance and wait for your gift card balance to appear. Please note that a promotion code provided in connection with a particular offer on is intended only for use by the recipient of the offer and is not valid on Gift Card purchases made through any third party sites. Go to the website and enter your card’s 16-digit number, expiration date, and 3-digit security code (CVV). You can also call customer service ( Mastercard: 1-80, Visa: 1-84) to find out your balance. Read specific offer for complete details. The fastest way to check your balance is by logging into your Vanilla Prepaid account on the Vanilla Prepaid website. Purchase Fees or Shipping Charges may apply subject to terms of the offer. Offers valid with promotion code at checkout until advertised expiration date.
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